A great opportunity for a BA to join a new program of work to implement an enterprise wide IT Service Management solution for our FS client
Key Responsibilities / Experience:
- Previous experience in large scale, complex transformation projects - particularly ITSM project
- Work with stakeholders to elicit ITSM requirements across Processes, Systems, Reporting and Integration.
- Perform gap analysis between the As-Is state and the To-Be state
- Be able to facilitate and/or perform the Extract and Transform of data from existing data sources/repositories.
- Be able to translate and clearly articulate business requirements to system developers and vice versa.
- Demonstrate experience with design and deployment of ITIL aligned processes
- Extensive Business Analysis experience working on Agile, Lean and Waterfall projects.
- Have strong communication, facilitation, influencing and negotiation skills
Morgan McKinley is acting as an Employment Agency in relation to this vacancy.