Senior BA - ITSM

$120k - $160k
Sydney CBD
19 May 2019

A great opportunity for a BA to join a new program of work to implement an enterprise wide IT Service Management solution for our FS client

Key Responsibilities / Experience:

  • Previous experience in large scale, complex transformation projects - particularly ITSM project
  • Work with stakeholders to elicit ITSM requirements across Processes, Systems, Reporting and Integration.
  • Perform gap analysis between the As-Is state and the To-Be state
  • Be able to facilitate and/or perform the Extract and Transform of data from existing data sources/repositories.
  • Be able to translate and clearly articulate business requirements to system developers and vice versa.
  • Demonstrate experience with design and deployment of ITIL aligned processes
  • Extensive Business Analysis experience working on Agile, Lean and Waterfall projects.
  • Have strong communication, facilitation, influencing and negotiation skills

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.

Daniel Broderick's picture
Senior Consultant | Business Analysis
Sydney +61 (0)2 8986 3153 |