Operations Senior Leader - $200,000

$180k - $220k
30 Jul 2019

Large Scale People Leadership Opportunity

Engaging opportunity in the operations area to lead the delivery of remediation planning, incident reporting, pipeline strategy management. Leverage your people skills by inspiring and taking charge of a skilled and resilient client-centric operations team. Drive value for the organisation and be rewarded for your efforts.


This is a highly visible role, working closely with client raised incidents on escalation points to determine decision points.

Ensure effective risk control measures are in place and adequate company protection from AML and fraud is adhered to.

Creating contingency plans based on volume of accounts, predict changes based on internal and external factors, and conduct assumption reviews in line with customer obligations.

Escalating and reporting of issues to Operations support, Senior Management and to the client where applicable.

Develop and lead a large team, build long-term relationships across a range of stakeholders, driving value for the organisation throughout.


A globally recognised 'Big 4' accounting firm that lives a client-centric business model. Ability to quickly progress your career and gain broad client exposure. A great opportunity to work within a highly skilled and dynamic team. Great benefits and rewards system as well.


  • 8 years experience in an operations role with at least 3 years in executive/senior manager position
  • Demonstrated experience managing large teams
  • Financial services industry experience , with exposure to remediation, complaint handling, claims processing and conduct risk reviews
  • Ability to use strong analytical and problem solving skills to produce creative business solutions
  • Strong report writing and presentation skills
  • Experience in agile framework and culture

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.

Maria Konstantinou's picture
Business Manager | Risk Management & Compliance
Sydney +61 (0)2 8986 3151 | mkonstantinou@morganmckinley.com.au