Leading senior females in Risk & Compliance discuss their success, career defining moments and the advice they would give to another female looking to pursue a similar career.
To celebrate International Women's Day on March 8th, this week we will be bringing you a series of guest blogs from leading senior females in Risk & Compliance. They will be discussing their success, career defining moments and the advice they would give to another female looking to pursue a similar career. This is what Cloe, Head of Risk- Super, Investments, Platforms & Operations at BT Financial Group, had to say.
Cloe is an MBA qualified senior risk and compliance professional with 20 years experience in financial services. During her career she has gathered extensive experience in working with ASX 100 companies on large scale business and cultural transformation. In particular she has significant experience in dealing with complex issues and remediation in the context of ever increasing expectations from customers, regulators, shareholders and the community in general. This program of work has occurred through restructuring and rebuilding teams of risk and compliance professionals with a clear sense of direction and purpose regarding their role, value and priorities.
She has worked consistently with different financial services regulators during her time but in particular, with APRA and ASIC. In addition, she has worked closely with Boards and Board Committees for the past 12 years to provide advisory, assurance and / or execute specific programs of work at the Boards request.
She has a high degree of resilience in part derived through a love of endurance sport and is seeking to continue to leverage her skills to enable businesses to execute on strategy and achieve organisational success within risk appetite and the expectations of many different stakeholders.
What factors do you think have been critical to the success you have achieved in your career?
There are 3 particular things that I would call out in my occupation in my industry:
What initiatives have you experienced within an organisation that you believe have helped you?
Throughout my career in risk and compliance I have been fortunate enough to be involved in many and varied experiences. These have ranged from being the risk lead on an Enforceable Undertaking to working on the acquisition and subsequent merger of one insurance organisation with another. I strongly believe that there is much to take out of every experience that you have but to do this successfully you need to have the discipline to take the time and reflect on the experiences. I reflect on my day as a matter of habit when I am on the train on the way home. What did I learn today, what could I do better, what lessons have I learnt and what would I do differently next time.
Can you highlight any career defining moments?
I have probably had a couple of career defining moments and both of these moments have something in common because they both involved me taking a leap of faith in myself and taking responsibility for things that I perhaps thought were bigger than me. I have twice in my career in particular taken bigger, broader, more senior roles that I perhaps thought I wasn’t ready for but I took them anyway. I did this because I knew at some point, I had to move out of my safe zone and extend myself beyond where I felt comfortable if I was really going to move ahead. As it turned out, both of these moves set me up for more success in the future and I am glad that I didn’t look back.
What advice would you share with females on how to progress their careers within Risk & Compliance?
There are 3 things that I consider really important for personal and professional growth into a formal leadership role within risk and compliance or any role for that matter. The reason that I say formal is because leadership to me is a way of being, not a position that you hold, you can lead from wherever you are and that is the difference between people who progress and people who don’t.
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