And the “NPS Score Winner” title this quarter goes to ….
Dom Samranyke from our Tech & Data Team with a perfect NPS score of 100!
“Go beyond” means for us that we are delivering service excellence for both, the candidates we work with and the businesses we work with.
Our recruitment consultant’s quarterly NPS score is calculated from feedback from the talent and organisations they work with and the consultant’s NPS results are linked to our career progression framework, meaning that in order to receive a promotion, feedback needs to consistently remain at a high standard.
Every quarter we highlight our top performer from a service excellence perspective because we feel it is important to recognise achievement. We would like to congratulate Dominic Samranyke who is the winner for Q1 2019.
Find out more about why we have introduced the Net Promoter Score.